FAQ'S

1. How long does shipping take?

Orders are typically delivered within 4–7 business days across India.

2. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available on eligible orders and locations within India.

3. How can I track my order?

Once your order is shipped, tracking details will be sent to your registered email address or phone number.

4. What is your return policy?

We offer a 5-day return policy from the date of delivery.

Products must be unused, in original packaging, and in resellable condition.

5. How do I request a return?

To request a return, please contact our support team at support@Quantro.shop with your order details.

6. When will I receive my refund?

Refunds are processed after the returned product is inspected and approved. Processing times may vary depending on your payment method.

7. Can I cancel my order?

Orders can only be canceled before shipment. Once the order has been dispatched, cancellation may not be possible.

8. What if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging.

9. Do you ship internationally?

Currently, we only ship within India.

10. How can I contact customer support?

You can contact our customer support team at:

Email: support@Quantro.shop

Company Information

Company Name: HIBBS-HALLMARK & COMPANY INC.
Website: Quantro.shop
Address: 501 SHELLEY DR TYLER TX 75701 USA